FAQs

. Where do you ship?
We currently ship across the United States to ensure fast and reliable delivery.

2. How long does shipping take?
Orders typically arrive within 5–10 business days, depending on your location.

3. How can I track my order?
Once your order ships, you’ll receive an email with a tracking number and link.

4. What is your return policy?
We offer easy returns within 14 days of delivery. Products must be unused and in original packaging.

5. What payment methods do you accept?
We accept major credit/debit cards and secure online payment methods.

6. Are your products safe for pets?
Yes! All our products are selected with your pet’s safety, comfort, and quality in mind.

7. How can I contact customer support?
You can email us anytime at support@petzyworld.com and we’ll respond within 24–48 hours.